Shipping policy
Shipping Policy
Last Updated: 2026
At Kidswear, we want every order to reach you safely and smoothly. We carefully prepare each package and work with reliable delivery partners to provide a convenient shopping experience for parents across Pakistan.
1. Order Processing Time
Once your order is placed, our team carefully checks, packs, and prepares your items for dispatch.
- Orders are usually processed within 1–2 working days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive updates once your order has been dispatched.
2. Delivery Time
We deliver orders across Pakistan with reliable shipping partners.
- Major cities: 3–5 working days
- Remote areas: 5–7 working days
Delivery times may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
3. Delivery Charges
Delivery charges are calculated during checkout and may vary depending on your location and order details.
4. Cash on Delivery
Cash on Delivery is available for customers across Pakistan. You can place your order online and pay when your package arrives at your doorstep.
5. Order Tracking
Once your order has been shipped, tracking details will be provided so you can stay updated on your delivery status.
6. Incorrect Shipping Information
Customers are responsible for providing accurate delivery details while placing an order. Incorrect addresses, incomplete information, or unavailable recipients may cause delays or unsuccessful delivery attempts.
7. Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or incorrect information, additional delivery attempts may be subject to courier policies.
8. Damaged or Missing Items
We carefully inspect and pack every order before dispatch. If you receive a damaged, incorrect, or missing item, please contact our support team through the available customer support options on our website.
9. Order Changes & Cancellation
If you need to update your order details, please request changes before your order is dispatched. Once an order has been shipped, changes may not be possible.
10. International Shipping
Currently, we focus on delivering quality kidswear to customers within Pakistan. Any future international shipping updates will be announced on our website.
Bringing comfort and style to little moments.